Privacy Policy

PRIVACY NOTICE
Last updated November 2024
Privacy Notice
Last updated October 2024
This privacy notice for Align Consulting LLC (“Company,” “we,” “us,” or “our”) describes how and why we might collect, store, use, and/or share (“process”) your information when you use our services (“Services”), such as when you:
• Visit our website at https://www.alignconsulting.co or any website of ours that links to this privacy notice.
• Engage with us in other related ways, including sales, marketing, or events.
If you have any questions or concerns about this notice, please contact us at contact@alignconsulting.co.
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Information We Collect
We collect personal information that you provide to us, such as:
• Name • Phone Number • Email Address • Company Name
This information is collected directly from you through forms you fill out on our website or through direct communications with us.
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How We Use Your Information
We use the information we collect to:
• Contact you regarding inquiries or confirm your demo appointment. • Provide, operate, and maintain our services, including communication, service delivery, and billing. • Store your information securely in Zoho CRM to manage communications and maintain records for internal purposes. • Improve our website and services based on feedback and performance analytics.
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Cookies and Tracking Technologies
Our website, uses cookies and similar tracking technologies to collect information about website usage. Cookies help us improve website functionality and enhance user experience.
• You can choose to block cookies through your browser settings, but doing so may affect your ability to use certain features of the site.
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Data Security
We take security seriously and employ encryption (SSL) during data transmission and secure storage practices to protect your personal information. Data stored in Zoho CRM is also secured with their encryption and access measures. Access to personal data is restricted to authorized personnel only.
However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security. In the unlikely event of a data breach, we will follow applicable legal requirements for notifying you of such incidents.
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Retention of Information
We retain your personal information for as long as necessary to provide services, comply with legal obligations, and maintain business records. Typically, personal information is retained for two years after the last contact unless required for longer retention under legal obligations.
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Your Rights
You have the right to access, update, or delete your personal information. If you would like to exercise any of these rights, please contact us at contact@alignconsulting.co or by phone at [phone number]. We will consider and respond to requests in accordance with applicable laws.
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SMS Communication
We may use SMS to communicate transactional updates (e.g., demo confirmations) or other necessary client communications. By providing your phone number, you consent to receiving these messages. Standard message and data rates may apply.
• You can opt out of SMS communications at any time by replying “STOP” to any message. For help, you can reply “HELP.”
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Children’s Privacy
Our services are intended for businesses, and we do not knowingly collect information from individuals under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at contact@alignconsulting.co, and we will take steps to remove that information.
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Changes to This Privacy Policy
We may update this privacy policy from time to time. The updated version will be indicated by an updated “Last Updated” date, and any significant changes will be communicated via email or a notice on our website.
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Contact Us
If you have any questions about this privacy policy, please contact us at contact@alignconsulting.co.
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